Factory direct sales
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Company account
Beneficiary: ShenZhen Magelei Electronic and Technology Co., Ltd
Beneficiary Address: 4F, No.7-B, Shichang Road, Lezhujiao Village, Hangcheng Street, Bao’an District, Shenzhen, Guangdong, China
Beneficiary Bank Name: THE INDUSTRIAL AND COMMERCIAL BANK OF CHINA, SHENZHN BRANCH, HUAQING SUB -BRANCH
Beneficiary Bank Address: NO, 2074 SHENNAN ZHONG ROAD, SHENZHEN, CHINA
SWIFT CODE：ICBKCNBJSZN
Account: 4000022119900023180
SWIFT/BIC:DHBKHKHH
Account number:79969138795
Account name:XT-ShenZhen Magelei Electronic and Technology Co.,Ltd
Bank name:DBS Bank (Hong Kong) Limited Bank
Address:11th Floor, The Center, 99 Queen’s Road Central, Central, Hong Kong
Bank code:016
Branch code:478
Account name:ShenZhen Magelei Electronic and Technology Co.,Ltd
Account number:lance@magelei.com
Address:4F, No.7-B, Shichang Road, Lezhujiao Village, Hangcheng Street, Bao’an District, Shenzhen, Guangdong, China
Returns
Our products have gone through more quality inspection, so there are almost no defective products. But if you are unfortunate, we will have a refund plan.
Returned items must be in original packaging, including any accessories, manuals, and documentation.
Non-returnable items include the products purchased by end-users from retailers and those damaged due to mishandling/misoperation by customers.
To start the return process, please contact our Customer Support team. Please include the following information:
- Order number
- Proof of purchase
- Video or photo of the faulty product (if applicable)
- Complete delivery address
- Contact telephone number
REFUNDS
Processed refunds are completed within 10 business days. Refunds will be issued based on your original form of payment.
REPLACEMENTS / EXCHANGES
We make every attempt to provide you with a replacement product that is the same as the item purchased. However, Magelei reserves the right to provide you with a replacement product that is a product of a similar style or a substitute equivalent that may not be of the like kind (depending on availability). In the event we cannot provide you with the same product as a replacement, we will notify you immediately and ensure you agree with the replacement product. Customers are fully responsible for shipping and handling charges for exchanges, as well as the difference in cost of the products.
PAYMENT SECURITY
Shenzhen Magelei Electronic Technology Co., Ltd. is a registered company certified by the People’s Republic of China. Under the supervision of the state, it is safe and reliable to pay to our company accounts.
